In general, orders typically process within 24hrs and transit time is typically 2-7 days. More details, please note the Shipping & Delivery.
We use the FedEx to ship your order. Please copy the tracking number on the official website that could see the status of your order.
We would like to make sure you are happy and would appreciate all questions be asked prior to purchase. We also test each bike before shipping. However, if the bike fails to make you satisfied and was not used you can ship it back to our warehouse for a refund or replacement parts. More details, please note the Return & Refund.